ECO BATTERY PRODUCT WARRANTY
Warranty Overview for All Eco Battery Products — Explore Your Coverage Below.
Battery Generations

Gen 3: 10 Year Warranty
The latest model, identified by a serial number tag, new Gen3 and kWh graphics, and dual comm ports.
View Warranty
Gen 2: 8 Year Warranty
Identified by a serial number tag, specific graphics, a power button and a steel case design.
View Warranty
Gen 1: Continued Support
Gen 1 batteries do not have a serial number or a power button, and may have a plastic or steel thru-hole case.
Contact UsAdditional Product Warranties
Component Warranties
Register Your Product
- All products must be registered within 60 days of the purchase date. If not registered, the warranty will default to 1 year of coverage.
- Products purchased from non-authorized dealers carry no warranty.
- Proof of purchase is required. (If not submitted, the warranty will default to 1 year of coverage.)
- Warranties are non-transferable.
Need to Submit a Warranty Claim?
- Register your battery at ecobattery.com/register
- Download our Eco Battery app (used for troubleshooting)
- Contact our Tech Support team for troubleshooting and diagnosis
- If directed by our support team, please submit your claim using the link below
Once your claim is received, our Tech Support team will contact you on next steps.
Submit Your ClaimIf you haven’t heard from our Support team within 24 business hours, please reach out using the contact information below and include your case number.
Have additional questions? Our industry-leading Tech Support team is standing by.

Contact Us
877-ECO-BATT (877-326-2288)
Contact Our Support Team